DMCA Notice & Takedown Policy
// effective 2026-04-24 · version 11. How to file a takedown notice
Send a written notice to [email protected] including ALL of the following:
- A physical or electronic signature of the copyright owner (or someone authorized to act on their behalf).
- Identification of the copyrighted work claimed to have been infringed. If multiple works, a representative list.
- Identification of the material to be removed, including the URL or specific in-app location (server name, channel name, message timestamp). A screenshot helps.
- Your contact information: name, postal address, phone number, and email address.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
2. What happens next
On receiving a valid DMCA notice, the operator will:
- Remove or disable access to the material within a reasonable time (typically within 72 hours).
- Notify the user who posted the material, forwarding the notice and informing them of the removal.
- Log the notice for our repeat-infringer tracking.
3. Counter-notice
If your content was removed and you believe it was a mistake or misidentification, you may file a counter-notice at the same email. Counter-notices must include:
- Your physical or electronic signature.
- Identification of the material that was removed and the location it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address, and phone number, and a statement that you consent to the jurisdiction of the federal court in the district where you live (or, if you live outside the U.S., the jurisdiction of the operator's country of residence), and that you will accept service of process from the person who filed the original notice.
If we receive a valid counter-notice, we will forward it to the original claimant. Unless the claimant files a lawsuit within 10–14 business days, we may restore the removed content.
4. Repeat infringers
It is our policy to terminate the accounts of users who are repeat copyright infringers in appropriate circumstances.
5. Abuse of the process
Knowingly filing a false DMCA notice or counter-notice exposes you to liability for damages, including costs and attorney's fees, under 17 U.S.C. § 512(f). Do not use DMCA to take down content you do not hold rights to, or to silence speech you disagree with.
6. Self-hosted instances
If the infringing content is on a self-hosted NOX instance run by a third-party operator (not the NOX cloud), that operator — not us — is the DMCA agent for takedowns on their instance. Your notice to us will be forwarded where possible, but we cannot remove content we do not host. See the roadmap for how self-hosting works.
7. Contact
Copyright matters: [email protected]
General support: [email protected]
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